UPDATE 11/12/23 2:00 pm
City of Huber Heights – Update
FOR IMMEDIATE RELEASE – November 13, 2023
The City of Huber Heights is committed to providing a daily update each day at 2:00 p.m. to residents in an effort to provide transparency around the recent ransomware attack. Here is the update for Tuesday, November 13:
- Public Safety services remain unimpacted and are operating as usual.
- Residents will be notified if your information was compromised.
- The City is actively working to reengage all impacted services.
- Evidence supports the fact this attack HAS NOT impacted other organizations.
- A forensic investigation to begin determine exactly what has happened and its impact to the City in progress.
- Tonight’s City Council meeting will proceed as usual at 6:00 p.m. and streamed live on the City’s Facebook page.
- Question of the day for residents is:
- Can I still or how do I make my utility payments?
- The Answer is yes and no. Residents can make payments at the water department office (6244 Chambersburg Rd) with cash or check and bringing their billing statement with them. Online payments are currently on hold.
- Late penalties or disconnections have been suspended through the end of November in light of the situation.
City of Huber Heights – Ransomware Attack
FOR IMMEDIATE RELEASE – November 12, 2023
The City of Huber Heights was subject to a ransomware attack at 8:13 a.m. on Sunday, November 12, 2023. While public safety services are not impacted the following city divisions are affected: Zoning, Engineering, Tax, Finance, Utilities, Human Resources, and Economic Development. The Information Technology Department is coordinating with third parties as well as local, state, and federal law enforcement and is actively investigating the scope and severity of the issue. Public Safety Services continue to remain unaffected.
With the exception of public safety, the City of Huber Heights expects impacts to other City services for at least a week. Phones are currently operational, but residents are advised to access the City’s website at www.hhoh.org to stay up to date on information. Updates will be made daily at 2:00 pm each day on the City website and Facebook. The City is taking every precaution to ensure the attack is isolated and to determine if any information was accessed. Anyone found to be impacted will be notified.
Rick Dzik, City Manager
Posted Press Release